Genesys Xperience 2025. Genesys expands automation, analytics and conversational intelligence across the genesys cloud platform with new copilots, virtual agents, empathy detection and modern agent. Deliver personalized experiences at scale with a comprehensive contact center.

Denver, may 14, 2024 — today at xperience 2024 — the customer experience (cx) event of the year — genesys ® unveiled multiple innovations to accelerate the impact of ai,. Deliver personalized experiences at scale with a comprehensive contact center.